Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Keyword

Title	Keyword	Tags	Year
Volunteer Engagement 101 This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more	Staff Training	job descriptions, Recruitment, Staff Resistance, staff buy-in, Motivation	2022
Recruiting Local Volunteers to Increase Diversity Among the Ranks This blog post by Jayne Cravens provides some ideas for expanding diversity among your volunteers. Includes a number of links to related topics as… more	Staff Training	diversity, equity, inclusion, Recruitment	2022
Survey Design: The Top 10 Best Practices to Maximize Your Results Survey design is extremely important as it can make or break your survey's completion rate. This article reviews some survey design fundamentals, and… more	Capacity Building, Staff Training	surveys	2022
Professional Ethics in Volunteer Administration These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more	Staff Training	Ethics, CVA	2022
Service Enterprise & Libraries: Is it for you? This webinar was presented on July 27, 2022, and was presented by and based on the Points of Light Service Enterprise certification experiences of… more	Staff Training, Capacity Building	Service Enterprise, strategic planning	2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more	Capacity Building	COVID-19	2022
Tips for Communications and outreach that honor diversity, equity and inclusion Nine tips for communication that can be used as a checklist.	Capacity Building, Staff Training	communications, diversity, equity, inclusion	2022
Library Express - Frequently Asked Questions - Indianapolis IN Prepared by the Indianapolis Public Library for their home delivery program, Library Express.	Job Specific Volunteer Training	Homebound, Home delivery, delivery	2022
Consequences of Good v. Bad Volunteer Experiences A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more	Staff Training		2022
5 Tips for Recruiting Volunteers Five recruitment tips for volunteer management consultant, Rob Jackson.	Capacity Building	Recruitment	2022
Sticky Situations: Applying Ethics to Your Work with Volunteers We all encounter ethical dilemmas in our daily work. But rarely do organizations focus on ethics related to volunteer engagement. This… more	Staff Training	Ethics	2022
The Virtual Volunteer Life Cycle: A Complete Guide A good overall guide for recruiting, screening and managing remote volunteers.	Engaging High Impact Volunteers, Capacity Building, Staff Training	virtual	2022
Volunteer Recognition Ideas Sixty volunteer appreciation ideas from Keela.com	Staff Training	recognition	2023
Library Shelving Quiz This quiz could be used as part of your training for volunteers who do shelving. See also: https://getinvolvedclearinghouse.org/training-materials/… more	Job Specific Volunteer Training	Shelving, shelver	2023
How to Build a Truly Inclusive Nonprofit Volunteer Program In 2023, the Assessing Diversity and Equity in Volunteer Involvement (ADEVI) project started with a survey of 564 individuals with a Certification in… more	Staff Training	diversity, equity, inclusion	2023
How to Recruit and Retain Gen Z Volunteers Interesting facts and trends about Gen Z presented by Gen Z members themselves. Slides available here: https://drive.google.com/file/d/… more	Capacity Building	Gen Z, Recruitment	2023
Introduction to the Purpose-Driven Vounteer Impact Model Volunteers contribute to a library’s mission, labor, donations, awareness, and reputation. Yet, reports about volunteers often omit these… more	Staff Training	impact, outcome measurement, Data Management	2023
Mirror, Mirror on the wall - The role of self-awareness in equity work Take a moment to read this very brief article about how to be more self aware while doing equity work.	Staff Training	diversity, equity, inclusion	2023
Bibliography on Volunteer Engagement Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn	Capacity Building, Staff Training	bibliography, Lehn	2023
5 Myths About Volunteer Engagement Beth Steinhorn, President of VQ Volunteer Strategies prepared a 4 - 5 minute YouTube video on each of her top 5 Volunteer Engagement Myths. They can… more	Staff Training	myths	2023