Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Keyword

Title	Keyword	Tags	Year
Action Words for Use in Position Description Development - San Jose A terrific list of action words to assist when preparing volunteer position descriptions.	Staff Guides for Working with Volunteers, Engaging High Impact Volunteers	Position Descriptions	2010
Partners in Reading Leadership Team, San Jose, CA In this 2-minute interview with Judy Klikun, you will learn about engaging volunteer leaders, building teams and developing advocates for the library.	Capacity Building, Engaging High Impact Volunteers	adult literacy, Video, leadership team, team leaders, tutor	2010
Computer Coach Training - Huntington Beach Public Library Training provided to Huntington Beach Public Library's volunteer Computer Coach program. See also, Computer Coach volunteer position… more	Job Specific Volunteer Training	computer coach, Training	2010
Getting Staff on Board- Story Time Conductors Former Roseville library director Rachel Delgadillo talks about how she worked with her Children's Librarians to overcome their resistance to… more	Capacity Building, Engaging Staff and Unions, Staff Training	Video, Staff Resistance, Storytime, children's services	2010
Demonstrating ROI in Volunteer Engagement You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more	Publicity and Promotion, Capacity Building, Staff Training	ROI, evaluation, budget justification, Webinar	2011
Dewey? Sure we Do - San Bernardino County Library Introduction to Dewey Decimal system for volunteer training.	Job Specific Volunteer Training	Dewey, Shelving, Training	2011
Dewey Decimal Quiz - San Bernardino County Library Quiz used in training for shelving volunteers. See also, "Dewey Quiz Answers," and "Do We Dewey? Sure We Do"	Job Specific Volunteer Training	Dewey, Shelving, Training	2011
Dewey Quiz Answers - San Bernardino County Answers to quiz used in training for shelving volunteers. See also, "Dewey Decimal Quiz," and "Do We Dewey? Sure We Do"	Job Specific Volunteer Training	Dewey, Shelving, Training	2011
Adult Literacy Students Giving Back In this 5- minute video, be inspired by adult literacy students in San Jose who are giving back to their community.	Engaging High Impact Volunteers	adult literacy, Video	2011
Getting Management Buy In for Volunteers Volunteerism consultant Susan Ellis gives tips for staff on steps to take to get management on board with and supportive of the volunteer program.	Engaging Staff and Unions		2011
What Leaders of Volunteers Can Do to Gain Executive Attention A list of steps to take when trying to engage senior management in understanding the importance of the volunteer program by Susan J. Ellis of… more	Engaging Staff and Unions	staff buy-in, Staff Resistance	2011
VolunteerMatch Learning Center This is the link to VolunteerMatch's online learning center. Check here for free webinars and other learning resources.	VolunteerMatch, VolunteerMatch Tools and Resources	Recruitment, online recruitment	2012
Putting Corporate Volunteers to Work This one-hour webinar (2012) presents evaluation points to help volunteer managers determine if their program is ready to engage, or expand the use… more	Volunteer Recruitment, VolunteerMatch, Engaging High Impact Volunteers, VolunteerMatch Tools and Resources	business partnerships, group volunteering, corporate relations	2012
"Applying for a Job Online" Powerpoint Training - Huntington Beach This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "Applying for Job Online."	Job / Employment Coach, Engaging High Impact Volunteers, Job Specific Volunteer Training	job coach, Training	2012
Volunteer Satisfaction Surveys: 10 Ways to Get it Right Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however,… more	Staff Training		2012
"E-mail Basics" Powerpoint Training - Huntington Beach This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "E-Mail Basics."	Engaging High Impact Volunteers, Job Specific Volunteer Training	tech coach, Training	2012
Book to Action Project- Santa Barbara Public Library Book-to-Action Programs 2012: Bringing programs about the environment to Santa Barbara Public Library libraries (Green @ Your Library), in… more	Capacity Building, Engaging High Impact Volunteers, Staff Training	Book to action, community service, teen volunteers, environment	2012
Until Tuesday - Book to Action Project- Lodi, CA As part of an LSTA grant, Lodi Public Library designed a Book to Action project around the book "Until Tuesday" based on the true story of… more	Capacity Building, Engaging High Impact Volunteers	Book to action, Video, book discussion, community service	2012
Volunteer Sustainability vs. Retention -- Carla Lehn I often get asked – how do we retain volunteers – meaning how to we keep them longer. Here’s the news about baby boomers and the generations that… more	Baby Boomers, Staff Training	Confidentiality Forms, Recruitment	2012
Volunteer Orientation - Circulation - Huntington Beach, CA Orientation slides used by Huntington Beach Public Library with volunteers in Circulation.	Materials Handling, Job Specific Volunteer Training, Volunteer Orientation	book shelving, Circulation	2012