Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Creative and Innovative Recognition Strategies for Today's Library Volunteers
This October 24, 2019 webinar is presented by Jennifer Bennett of VolunteerMatch. Please fast forward through the first 6 minutes, as we had some… more
Engaging High Impact VolunteersStaff Training recognition
Connecting with Today's Volunteers to Transform the Friends of the Library
This one hour webinar was presented in September 2019 by Carla Lehn for the Friends of Libraries section of the New York Library Association.… more
Engaging High Impact VolunteersCapacity BuildingStaff Training Friends of the Library
Teen Summer Volunteer Orientation - Riverside County CA
Sample Teen Volunteer Summer Reading Program orientation agenda
Volunteer OrientationMillennials teen volunteers, Teens
Volunteers with Disabilities: ASCLA Tip Sheet
Young people and adults with disabilities may be interested in volunteering at your library. The community as a whole benefits when the library team… more
Capacity BuildingStaff Training disabilities 1970
Volunteer Involvement in California Libraries: Best Practices
This is the State Library's 245 page book on Volunteer Involvement for libraries -- author Carla Lehn. Includes Chapters and sample materials… more
Volunteer RecruitmentEngaging High Impact VolunteersStaff Training Volunteer Recruitment, volunteer coordinator, staff training 1999
Library Tour Guide Manual - Paso Robles, CA
Guidelines and instructions for volunteers leading tours, primarily of school children, through the library.
Job Specific Volunteer Training docent, tour guide, Tour Leader 2007
Union Issues and Staff Resistance
Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more
Engaging Staff and Unions Unions, Staff Resistance, staff buy-in 2008
Getting the Most from Your VolunteerMatch Account
This one hour webinar is a terrific introduction to using your VolunteerMatch account.
VolunteerMatch Tools and Resources Recruitment, online recruitment 2009
Volunteer Assessment and Selection- Jennifer Rackow
As part of a day-long training, Jennifer Rackow helps you assess and select the best candidates to become volunteers in your program. Search for… more
Capacity BuildingEngaging High Impact VolunteersInterviewing VolunteersStaff Training Video, volunteer selection 2009
Best Practices for Recruiting Online
Watch Jennifer Bennett, Training Manager from VolunteerMatch, talk about the key things you need to do to be sure your volunteer opportunities get… more
On-line Volunteer RecruitmentVolunteerMatch Tools and Resources 2009
Best Practices for Recruiting Volunteers Online
This one hour webinar will give you tips you can use to be successful recruiting volunteers online.
Baby Boomers Recruitment, online recruitment 2009
Advanced VolunteerMatch Tools
This one hour webinar is for those who have at least gotten their feet wet using their VolunteerMatch account. It will give you some next steps to… more
VolunteerMatch Tools and Resources Recruitment, online recruitment 2009
Library Directors discuss Union Issues and Staff Buy-In
Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more
Engaging Staff and Unions Unions, Staff Resistance, staff buy-in 2009
Storytime Training Guide - Roseville, CA
Training Guide created by Children's Library staff at Roseville Public Library to train Storytime Conductor volunteers. See also: Storytime… more
Job Specific Volunteer Training Storytime, Storyteller, Training 2009
A National Vision of Service- John Gomperts
Current AmeriCorps director John Gomperts discusses national trends in skilled volunteerism and service at the 2009 Get Involved: Powered By Your… more
Capacity BuildingEngaging High Impact VolunteersStaff Training Video, national trends 2009
Trends and Issues in Volunteer Engagement- Jill Friedman Fixler
Jill Friedman Fixler sets the stage for day-long training on building capacity for skilled volunteer engagement by discussing trends and challenges.… more
Baby BoomersCapacity BuildingEngaging High Impact VolunteersStaff Training Video, volunteer engagement. trends 2009
Capacity Building in Volunteer Engagement- Jill Friedman Fixler
As part of a day-long training, Jill Friedman Fixler presents fundamentals for building and expanding organizational capacity to engage skilled… more
Baby BoomersCapacity BuildingEngaging High Impact VolunteersStaff Training Video 2009
New Staff Roles- Jennifer Rackow
As part of a day-long training, Jennifer Rackow discusses the changing roles staff play in transforming your volunteer program. Search for other… more
Capacity BuildingEngaging Staff and UnionsStaff Training Video 2009
Volunteer Performance Management- Jennifer Rackow
As part of a day-long training, Jennifer Rackow discusses how to hold volunteers accountable for their performance and outcomes. Search for other… more
Capacity BuildingEngaging Staff and UnionsStaff Training Video, accountabilty 2009
Confidentiality and Other Objections to Volunteers
Susan Ellis writes eloquently on how to overcome staff objections to volunteer engagement.
Engaging Staff and Unions staff buy-in 2009