Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools...

NOTE: These are examples from public libraries in California and should be reviewed and modified to ensure fit with local policies and culture.

Titlesort descending Year
Celebrate Collective Accomplishments, Not Volunteered Time
Despite many obstacles, we tend to plan volunteer recognition events in a bubble of happiness. One day a year the executive director shows up and says glowing things. Everyone applauds while volunteers are praised for logging in hours. Etc., etc. And then the event ends and things go back to normal. What happens during a recognition event is almost always in the total control of the leader of volunteer involvement. So let’s approach it strategically. Set some real goals. . .
2011
Challenging the Status Quo: Rethinking the Value of Volunteers
What if the way nonprofits and companies are currently engaging volunteers is all wrong? How can we make sure we’re strategically involving the core value of volunteers to provide maximum impact? This one hour webinar describes the key principles of the Reimagining Service initiative, and provides an overview of research that shows that organizations that strategically leverage volunteers outperform peer organizations on all measures of organizational capacity, AND have greater impact.
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2014
City of Torrance - Volunteer Program Goals/Plan
Here's a great example of how a volunteer program has become part of the City's overall strategic plan. Library volunteer programs should get volunteer goals established in the library's strategic plan. This allows the whole organization to think about how volunteers can be an organization-wide resource that can contribute to the overall goals identified in a strategic plan.
2015
Computer Coach Name Badge - Huntington Beach
Name Badges worn by Huntington Beach Public Library's Computer Coach volunteers.
2011
Computer Coach Poster 1 - Huntington Beach
Poster used by Huntington Beach Public Library to advertise services and hours for their Computer Coach program.
2010
Computer Coach Poster 2 - Huntington Beach
Poster used in Huntington Beach to attract people who need the services of a computer coach.
2011
Computer Coach Recruitment Flyer - Huntington Beach
Flyer used to help recruit volunteers to be "Computer Coaches" at the Huntington Beach Public Library.
2011
Computer Coach Workplan - Huntington Beach
Work plan created by Huntington Beach Public Library to prepare for creating a volunteer computer coach program.
2010
Confidentiality Agreement - Huntington Beach
Form signed by Volunteers regarding confidentiality of library information.
2011
Confidentiality of Customer Records Form - Ontario
This document from the Ontario City Library states their Confidentiality policy for Customer Records, and provides a space for both employees and volunteers to sign saying they understand and agree to following the policy.
2014

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