Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Volunteer Engagement 101
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
Staff Training job descriptions, Recruitment, Staff Resistance, staff buy-in, Motivation 2022
Tools for Volunteer Engagement Success
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, online recruitment 2023
Tips for Communications and outreach that honor diversity, equity and inclusion
Nine tips for communication that can be used as a checklist.
Capacity BuildingStaff Training communications, diversity, equity, inclusion 2022
5 Tips for Recruiting Volunteers
Five recruitment tips for volunteer management consultant, Rob Jackson.
Capacity Building Recruitment 2022
The Virtual Volunteer Life Cycle: A Complete Guide
A good overall guide for recruiting, screening and managing remote volunteers.
Engaging High Impact VolunteersCapacity BuildingStaff Training virtual 2022
Volunteer Recognition Ideas
Sixty volunteer appreciation ideas from Keela.com
Staff Training recognition 2023
How to Write a Strong Reference Letter for a Volunteer
A reference letter showcases a volunteer’s achievements and the skills they’ve gained through volunteering. It can help a volunteer who is looking… more
Staff Training recognition, reference letter 2019
Introduction to the Purpose-Driven Vounteer Impact Model
Volunteers contribute to a library’s mission, labor, donations, awareness, and reputation. Yet, reports about volunteers often omit these… more
Staff Training impact, outcome measurement, Data Management 2023
Equity Diversity Inclusion & Antiracism Toolkit - Oregon Library Association
Toolkit developed by the Oregon Library Association in 2020.
Staff Training equity, diversity, inclusion 2020
Creating Innovative Volunteer Recognition Strategies
This webinar was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at VolunteerMatch on April 19,… more
Staff Training recognition 2023
When and Where to Use Volunteer Replacement Rates (Or Not) for Volunteer Value
In this 2023 blog post, Dr. Sue Carter Kahl thoughtfully discusses the pros and cons of using volunteer dollar values. The most common forms of wage… more
Staff Training ROI, Return on Investment 2023
It's Spring: Let's Renew/Reinvigorate/Revamp Volunteer Engagement
This one-hour live online meeting was held on April 20, 2023 and features library volunteer engagement leaders sharing their thoughts on how to… more
Staff Training Recruitment, job descriptions, recognition 2023
The Value – and Potential – of Virtual Volunteers
This April 2023 webinar led by Jennifer Bennett, Director of Education and Training for VolunteerMatch also featured staff leaders from Junior… more
Engaging High Impact VolunteersCapacity Building virtual, remote 2023
Best Practices for Recruiting and Engaging Volunteers from Zoomers to Boomers
This April 2023 webinar led by Jennifer Bennett, Director of Education and Training for VolunteerMatch also featured staff leaders from AARP and… more
Baby BoomersMillennials boomers, Millenials 2023
Activating the Power of Strategic Volunteer Engagement for a Better World
Driven by the power of volunteer energy and grounded in comprehensive research, the Initiative for Strategic Volunteer Engagement  launched to… more
Capacity Building Strategic, fund development 2023
Engaging Volunteers: A Comprehensive Literature Review
Literature Review completed for AmeriCorps by ICF International in 2021.
Capacity BuildingStaff Training literature 2021
Volunteer Speed-Matching
A unique volunteer recruitment technique.
Capacity BuildingStaff Training Recruitment 2005
Planning for Including People with Intellectual Disabilities in Volunteer Programs
A tip sheet created by The Arc to help you to include people with intellectual disabilities in your volunteer program.
Staff Training disabilities, diversity, equity, inclusion 2019
Disability Etiquette: Tips on Interacting with People with Disabilities
A pamphlet created by the United Spinal Association.
Staff Training disabilities, diversity, equity, inclusion 2015
The Four Appreciation Languages -
A nice article from Karen Knight Consulting discussing the various forms of volunteer recognition.
Staff Training recognition 2023