Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
Getting the Most from Your VolunteerMatch Account
This one hour webinar is a terrific introduction to using your VolunteerMatch account.
2009
Going Virtual: Recruiting and Engaging Volunteers Online (Tutorial)
This tutorial will give you a basic overview of two tools for recruiting and engaging volunteers online: Facebook and Meetup. Each offers its own advantages and disadvantages, but both can help you use the web to target the types of volunteers you want and help you engage your current volunteer base.
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2014
Help for the Volunteer Engagement Coordinator
This is a 3 minute interview with volunteer Kellie, who can on board as our volunteer Assistant Volunteer Coordinator at the California State Library. You can find her volunteer job description here: http://www.getinvolvedca.org/resource/position-descriptions/assistant-volunteer-coordinator
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2015
Homework Club - San Jose Public Library
5.5 minute video shares the library's volunteer driven homework help program.
2011
Homework Tutor Training - Huntington Beach
Powerpoint used by Huntington Beach Public Library to train their volunteer Homework Help Tutors.
2014
How an Old Interview Approach Increased Our Volunteer Retention by 30%
This March, 2017 article from Elisa Kosarin describes behavior based interviewing and how to use it.
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2017
How an Old Interview Approach Increased Volunteer Retention Rate by 30%
Elisa Kosarin of Twenty Hats describes Behavior-based interviewing, and how its implementation in her situation helped to increased the quality of her volunteers, and their retention rate.
2017
How Talent (Not Money) WIll Transform Your Organization
The world is full of educated, experienced, talented people who care about community. They are passionate about causes. And they are willing – even yearning – to contribute strategy, expertise and skills to your organization. They are looking for meaningful, time-specific projects. They crave opportunities to act as project managers, legal advisors, financial strategists, online marketing gurus, business coaches, HR consultants (the list is endless). Sadly, nonprofit organizations are not yet stepping up to offer the opportunities these talented people desire.
2013
How to Design Volunteer Training that Helps (Not Hurts) Learning
A brief article that provides principles of learning theory in usable form to the design of volunteer training.
2013
How to Turn Away Volunteers and Still Have an OK Day
In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.
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2017

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