Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
An Introduction to Ethics for the Volunteer Engagement Profession
Katie Campbell, former Executive Director of the CCVA (Council for Certification in Volunteer Administration) and Ethics Editor Erin Spink introduce… more
Staff Training Ethics 2023
New Volunteer Manager's ToolKit
This one hour webinar recording was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at… more
Staff TrainingCapacity Building toolkit 2023
Tools for Volunteer Engagement Success
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, online recruitment 2023
Get Z and Millennials: How They Use Public Libraries and Identify Through Media Use
This 2023 report is organized into five parts:

1. Gen Z library use and non-use.
2. How Gen Z and millennials use media and discover books.
3. Gen Z… more
Capacity Building Gen Z, Millennials 2023
The Four Appreciation Languages -
A nice article from Karen Knight Consulting discussing the various forms of volunteer recognition.
Staff Training recognition 2023
Sensory Story Time Volunteers - Redwood City CA
This one hour webinar was presented for the Get Involved: Powered by Your Library initiative on December 6 2023 by Pam Evans, Youth Services… more
Staff Training Storytime, story time, sensory, disabilities 2023
Shelve-it!
This shelving game could be used as a portion of your training for volunteers who do shelving. -- See also:
https://getinvolvedclearinghouse.org/… more
Job Specific Volunteer Training Shelving, shelver 2023
Volunteer Recognition Ideas
Sixty volunteer appreciation ideas from Keela.com
Staff Training recognition 2023
Library Shelving Quiz
This quiz could be used as part of your training for volunteers who do shelving. See also:
https://getinvolvedclearinghouse.org/training-materials/… more
Job Specific Volunteer Training Shelving, shelver 2023
How to Build a Truly Inclusive Nonprofit Volunteer Program
In 2023, the Assessing Diversity and Equity in Volunteer Involvement (ADEVI) project started with a survey of 564 individuals with a Certification in… more
Staff Training diversity, equity, inclusion 2023
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training bibliography, Lehn 2023
How to Recruit and Retain Gen Z Volunteers
Interesting facts and trends about Gen Z presented by Gen Z members themselves.
Slides available here: https://drive.google.com/file/d/… more
Capacity Building Gen Z, Recruitment 2023
Introduction to the Purpose-Driven Vounteer Impact Model
Volunteers contribute to a library’s mission, labor, donations, awareness, and reputation. Yet, reports about volunteers often omit these… more
Staff Training impact, outcome measurement, Data Management 2023
Mirror, Mirror on the wall - The role of self-awareness in equity work
Take a moment to read this very brief article about how to be more self aware while doing equity work.
Staff Training diversity, equity, inclusion 2023
5 Myths About Volunteer Engagement
Beth Steinhorn, President of VQ Volunteer Strategies prepared a 4 - 5 minute YouTube video on each of her top 5 Volunteer Engagement Myths. They can… more
Staff Training myths 2023
Creating Innovative Volunteer Recognition Strategies
This webinar was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at VolunteerMatch on April 19,… more
Staff Training recognition 2023
Gamifying Volunteer Training
gDo volunteers cringe when you bring up the subject of training? The author argues that gamifying volunteer training can be an effective way to build… more
Volunteer OrientationJob Specific Volunteer TrainingStaff Training Gamifying, Gamification 2023
VolunteerMatch "Tour"
This is a recording of an online meeting "Tour" provided for incoming AmeriCorps members attached to California Library Literacy Services in December… more
VolunteerMatch Tools and ResourcesStaff TrainingOn-line Volunteer Recruitment VolunteerMatch, Skilled Volunteers, skilled, virtual, virtual volunteer 2022
White Supremacy in Volunteerism - Perfectionism
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training White Saviorism, diversity, equity, inclusion, white supremacy 2022
Privilege, Bias and Microaggressions
On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more
Capacity BuildingStaff Training privilege, bias, microaggression, diversity, equity, inclusion 2022