Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
The Virtual Volunteer Life Cycle: A Complete Guide
A good overall guide for recruiting, screening and managing remote volunteers.
Engaging High Impact VolunteersCapacity BuildingStaff Training virtual 2022
Volunteer Orientation and Training: The Ultimate Guide
A 2022 article from Wild Apricot on what to consider when planning volunteer orientation and Training.
Capacity Building volunteer training, orientation 2022
Preparing Co-Workers to Lead Volunteers Online and On Land
Ideas for training staff to engage with volunteers.
Staff TrainingCapacity Building Staff Resistance, staff buy-in, staff training 2022
Rethinking Retention: Understanding Strategic Volunteer Relationships
This one hour webinar was presented as part of the Get Involved: Powered by Your Library initiative on September 29, 2022 by Jennifer Bennett,… more
Capacity BuildingInterviewing Volunteers retention, attrition, Recruitment 2022
Research and Case Studies Regarding Virtual Volunteering
Research on virtual volunteering compiled and updated in March 2022 by Jayne Cravens of Coyote Communications.
Capacity BuildingEngaging High Impact Volunteers virtual, virtual volunteer 2022
Fun Volunteer Teambuilding Activities That Will Keep Your Remote Team Engaged
This article from Tobi Johnson about Volunteer Team Building activities includes instructions for both in-person and virtual activities.
Capacity BuildingEngaging High Impact Volunteers team building 2022
First Day Volunteer Orientation Checklist - Kitchener Public Library
This checklist is used by the Kitchener Public Library for a volunteer's first day of orientation/training.
Volunteer Orientation checklist, orientation, Training 2022
Changing the Frame: Civic Engagement Through A Racial Equity Lens
Since Robert Putnam’s book Bowling Alone: America’s Declining Social Capital came out in 2000, policymakers, nonprofit funders, and pundits have sent… more
Capacity BuildingStaff Training diversity, equity, inclusion 2022
Virtual Volunteers: Keys to Success and Sustainability
More and more organizations rely on a hybrid workforce – with staff and volunteers working on-site and on-line. More recently, engaging volunteers… more
Staff TrainingCapacity Building virtual volunteer 2022
Live Online Discussion of Diversity Equity & Inclusion
California Library Volunteer Leaders: Live Open Online Discussion on Diversity Equity & Inclusion in Volunteer Engagement – This recorded… more
Capacity BuildingStaff Training diversity, equity, inclusion, White Saviorism 2022
White Supremacy in Volunteerism - Perfectionism
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training White Saviorism, diversity, equity, inclusion, white supremacy 2022
Privilege, Bias and Microaggressions
On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more
Capacity BuildingStaff Training privilege, bias, microaggression, diversity, equity, inclusion 2022
The Value – and Potential – of Virtual Volunteers
This April 2023 webinar led by Jennifer Bennett, Director of Education and Training for VolunteerMatch also featured staff leaders from Junior… more
Engaging High Impact VolunteersCapacity Building virtual, remote 2023
Talking racial equity? Make sure you understand these 17 words
A shared vocabulary is the necessary first step for discussing racial equity. This glossary of terms might be helpful.
Capacity BuildingStaff Training diversity, equity, inclusion 2023
Best Practices for Recruiting and Engaging Volunteers from Zoomers to Boomers
This April 2023 webinar led by Jennifer Bennett, Director of Education and Training for VolunteerMatch also featured staff leaders from AARP and… more
Baby BoomersMillennials boomers, Millenials 2023
Volunteer Matching: Finding the Right Role for Every Volunteer
Fitting each volunteer with the right role is critical to success.
Engaging High Impact VolunteersCapacity BuildingStaff Training job descriptions, placement, onboarding, interview 2023
Activating the Power of Strategic Volunteer Engagement for a Better World
Driven by the power of volunteer energy and grounded in comprehensive research, the Initiative for Strategic Volunteer Engagement  launched to… more
Capacity Building Strategic, fund development 2023
An Introduction to Ethics for the Volunteer Engagement Profession
Katie Campbell, former Executive Director of the CCVA (Council for Certification in Volunteer Administration) and Ethics Editor Erin Spink introduce… more
Staff Training Ethics 2023
New Volunteer Manager's ToolKit
This one hour webinar recording was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at… more
Staff TrainingCapacity Building toolkit 2023
Tools for Volunteer Engagement Success
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, online recruitment 2023