Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Volunteer Handbook - Paso Robles City Library, CA
Paso Robles' newly completed (July 2012) Volunteer Handbook includes volunteer program mission statement and objectives, expectations and… more
Volunteer Handbooks policies 2012
Book to Action- Oceanside Public Library, CA
Learn about Book to Action, an innovative approach to convening a book discussion, author event and service projects that benefits the community.
Publicity and Promotion paws to help, book discussion, Book to action, books to action, graphic design, children 2012
Volgistics - Huntington Beach (CA) Public Library's Review
Huntington Beach Public Library provides their assessment of the Volunteer Management System - Volgistics.
Volunteer Management Systems Reporting 2012
National Assn of Counties - Volunteer Toolbox
The National Association of Counties (NACo), along with its affiliate, The National Association of Volunteer
Programs in Local Government (NAVPLG)… more
Adult Volunteer ApplicationsStaff Guides for Working with VolunteersVolunteer Handbooks 2012
Juvenile Detention Facility Tutoring Program Flyer - Yolo County, CA
The Yolo County Library and Yolo County Probation Department are partnering to provide literacy services to youth incarcerated at the Juvenile… more
Publicity and Promotion adult literacy 2012
Six-Week Tutor/Learner Match Review - Nevada County, CA
Document used by Nevada County Library's literacy program to follow up with a volunteer tutor six weeks after they've been matched with an… more
Staff Guides for Working with VolunteersAdult Literacy 2012
Survey of Software Tools Used to Track and Manage Volunteers
The results of the survey of volunteer management software launched by Rob Jackson(robjacksonconsulting.com) and Jayne Cravens (coyotecommunications.… more
Volunteer Management Systems 2012
Reference Check Questions - Oakland Public Library, CA
Checking References on potential volunteers? Here’s a list of Reference Check questions you can use in your phone calls developed by the Oakland… more
Volunteer RecruitmentVolunteer Screening / Interviewing reference check 2013
Staff Volunteer Application - Oceanside, CA
Some libraries allow their staff to volunteer at the library, and some don't. Oceanside does allow it under certain circumstances, and this is… more
Adult Volunteer Applications 2013
Volunteer Exit Interview Example
Without a library example of a volunteer Exit Interview, we found this one which can be used as an initial template.
Staff Guides for Working with VolunteersVolunteer Handbooks Volunteer Recognition 2013
Interviewing Resources
A great assortment of resources to assist with your volunteer interviewing and screening practices.
Interviewing Volunteers interview, screening 2013
Youth Volunteer Application - Huntington Beach, CA
This Youth Vlunteer Application from Huntington Beach includes information for the adult, and requires an adult signature.
Teen Volunteer Applications teen volunteers, youth volunteers, Application, forms 2013
Volunteer Application - Oakland, CA
Volunteer Application form used by Oakland Public Library. Includes a liability waiver and confidentiality statement for the volunteer to sign.
Adult Volunteer Applications Form, Liability Waiver, Confidentiality Statement 2013
Developing Volunteer Orientation Programs
This section of "The Community Toolbox" will help you think through and design your organizational orientation for volunteers.
Volunteer Orientation Volunteer Orientation, volunteer training 2013
Volunteer Retention
This 2013 document from the United Way of Central Indiana describes ways that you can measure volunteer retention and volunteer turnover for… more
Strategic PlanningVolunteer Management Systems retention, Reporting, statistics, turnover 2013
ESL Conversation Club Kit - San Jose, CA
ESL Conversation Club Kit. Developed by the San Jose Public Library, this “kit” is available for volunteer facilitators to use each time they come… more
Job Specific Volunteer Training interview 2013
Teen Volunteer Application - Oakland Public Library, CA
Teen Volunteer Application -- includes Permission form for parent/guardian signature.
Teen Volunteer Applications Teen, Application, Form 2013
Targeted Recruitment Plan
You want the perfect volunteer for each position -- don't settle for someone who's not right for the job. Instead of passive recruitment -- I.e., "… more
Volunteer Recruitment Template, job descriptions, Volunteer Recruitment 2013
Challenging the Status Quo: Rethinking the Value of Volunteers
What if the way nonprofits and companies are currently engaging volunteers is all wrong? How can we make sure we’re strategically involving the core… more
Strategic PlanningCapacity BuildingEngaging Staff and Unions 2014
Volunteer Reference Check Questions - California State Library
Volunteer reference check questions used by the California State Library -- approved by their HR Department
Volunteer HandbooksVolunteer Screening / Interviewing reference check 2014