Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Demonstrating ROI (Return on Investment) in Volunteer Engagement
You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more
Capacity BuildingEngaging Staff and Unions Video, program evaluation, outcome measurement 2011
Developing Volunteer Orientation Programs
This section of "The Community Toolbox" will help you think through and design your organizational orientation for volunteers.
Volunteer Orientation Volunteer Orientation, volunteer training 2013
Diagnosing the causes of volunteer recruitment problems
Tips from Jayne Cravens to help you solve your volunteer recruitment problems.
Volunteer Recruitment recruit 2022
Directory of Volunteer Engagement Professional Associations by Geographic Region
Looking for a place to meet up with other volunteer engagement professionals for networking and problem solving? A list of DOVIAs (Directors of… more
Capacity BuildingStaff Training DOVIA, Professional Development, Professional Association 2018
Diversity Statement - Indianapolis Public Library IN
Statement of Diversity from the Indianapolis Public Library.
Volunteer Handbooks diversity, equity, inclusion, policy 2021
Don't Just Recognize Volunteers, Invest in Them ... and in Yourself
Rather than spending time and money on the typical recognition event or gift, consider taking the time to recognize their talents and invest in your… more
Volunteer Recognition recognition 2018
Emergency Contact Form - Buckeye Public Library, AZ
Here's a good example of a emergency contact form for volunteers from the Buckeye Public Library in Arizona.
Volunteer Handbooks Template 2017
ESL Conversation Club Kit - San Jose, CA
ESL Conversation Club Kit. Developed by the San Jose Public Library, this “kit” is available for volunteer facilitators to use each time they come… more
Job Specific Volunteer Training interview 2013
Fingerprinting Procedures - San Jose, CA
San Jose Public Library requires volunteers age 18 and over who work directly with children be fingerprinted. This is their procedures document for… more
Volunteer HandbooksVolunteer Screening / Interviewing fingerprinting, liability, background checks 2011
Five Survey Templates to Measure Volunteer and Board Satisfaction
Volunteers are valuable assets who put in their time, effort, and sweat to nurture the lifeblood of the organization. Therefore, it's important to… more
Strategic PlanningStaff Guides for Working with Volunteers surveys 2019
Form for Staff to Request Volunteers - Arlington Heights IL
Form used by the Arlington Heights Memorial Library's Volunteer Engagement Coordinator for staff to request volunteers.
See another example from… more
Staff Guides for Working with Volunteers forms, request volunteers 2022
Form for Staff to Request Volunteers - Sherwood OR
This form is used by the Volunteer Engagement Coordinator in Sherwood Oregon for staff to request volunteers.
See an example from Arlington Heights… more
Staff Guides for Working with Volunteers forms, request volunteers 2022
Goal Setting Worksheet
Need a format for setting goals and developing action plans for your program? Here's a template from VolunteerMatch.
Strategic Planning 2012
Group Volunteer Interviews
The London Public Library has begun group interviews for volunteers. They have started with 4 potential volunteers in an interview group, but are… more
Volunteer Screening / Interviewing Interview Questions 2023
Guidelines for Virtual Recognition - San Jose Public Library CA
San Jose Public Library developed these guidelines during the COVID-19 pandemic in 2020 in order to guide staff in recognition of volunteers… more
Volunteer RecognitionStaff Guides for Working with Volunteers recognition, COVID-19 2020
Guidelines for Volunteers Working with Children - Huntington Beach, CA
This document contains a signature line for the volunteer to sign saying they understand appropriate behaviors when working with children at the… more
Volunteer AgreementsVolunteer Handbooks policies, liability 2012
Homebound Delivery Driver Agreement - Arlington Heights IL
This form is signed by all volunteers driving their own cars to deliver materials to the homebound for the Arlington Heights Memorial Library.
NOTE:… more
Volunteer Handbooks forms, Homebound 2022
Homebound Delivery Recruitment Brochure - Orange, CA
Brochure used by the Orange Public Library to recruit both volunteers and patrons in need of the home delivery service.
Publicity and PromotionVolunteer Recruitment 2015
Homework Help Work Plan - Torrance Public Library, CA
The Torrance Public Library Homework Help program seeks the following outcomes: Students will be better prepared for exams and achieve better grades… more
Volunteer Engagement Workplans after-school, tutor, homework 2011
Homework Help Workplan -- Torrance, CA
Work plan created by Torrance Public Library to prepare for creating a volunteer homework help program.
Volunteer Engagement Workplans Homework Help 2010