Hot Topics Archive

Rethinking Volunteer Recognition



Volunteer Appreciation Guide



Volunteer Recognition: Just Say No to Years of Service Awards



3 Ways to Recognize Volunteers



Recognizing Volunteers in 2017



Celebrate Collective Accomplishments, Not Volunteered Time



 

Many thanks to these libraries who recently shared materials for us to share with you! Please send us yours in the “Share Your Materials” box below.

Social Media Coordinator Volunteer Job Desc -- Salinas CA

Spanish Language Virtual Document Translator – Salinas CA

List of Volunteer Job Descriptions – Corona CA

Volunteer Guidelines – Austin TX

California's Get Involved Regional Leaders develop networking and training events for library volunteer engagement coordinators in their regions across the state. They decided a tool was needed for library volunteer programs to determine their Return on Investment, and then share that data both internally and externally in the form of an attractive but brief infographic that could also be used as a program's annual report. They developed this ROI worksheet to be used by individual libraries to create the data for the infographic, and included sample infographics.

Feel free to download and use this worksheet for yourself, and if you're interested in using one of the infographics, there are 3 templates with minor variations that can be found for your use here:

Infographic Template #1

Infographic Template #2

Infographic Template #3

And 3 different library examples using the templates here:

Example A

Example B

Example C

Three Things We Know About Engaging Millenials in Your Cause





Millenials and Volunteering: Bridging the Generation Gap





 

NOTE: Please share your materials - volunteer job descriptions, handbooks, policies & training materials - with us for the Clearinghouse. Just click on "Suggest a Resource."

Position Descriptions



Genealogy Group Facilitator - Texas



Circulation Assistant – Texas



Volunteer Technology Coach – Texas



Training Materials

Shelving with Dewey - Illinois



Recruitment Success Story – Flagstaff, Arizona



Buckeye Arizona Library’s Experience with Get Involved

 

Can We Reject a Volunteer?



You Can’t Fire Me, I’m a Volunteer!



Controlling Complaint Conversations



 

Three Things We Know About Engaging Millennials in Your Cause

 

Liability, Insurance, and Risk Management Issues for Volunteer Programs



Managing Volunteers: Balancing Risk and Reward



Checklist to minimize the most common volunteer risks



Nonprofit Volunteers – Minimizing the Risks 



Volunteer Background Checks: Giving Back Without Giving Up on Privacy



Background Checks – Nonprofit Risk Management Center



 

October 24th Archived Webinar – Where Do I Go from Here? Engage Volunteers in New Ways





Volunteer Engagement Roles Matrix

 



HandsOn Network Volunteer Leader Guidebook

 

September 2018 WebJunction Webinar: Revitalizing Library Volunteer Engagement





50 Project Ideas for Skilled Volunteers





Demographic Trends Shaping America and Service

 

August 22, 2018 archived webinar: Successfully Managing Library Volunteer Program Changes

What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave.

What You'll Learn: 

* Theories for change management

* Pitfalls and challenges around implementing changes in a volunteer engagement program

* Opportunities to build buy-in and support for changes

* What to do if you need to ask a volunteer to leave

 June 27, 2018 webinar archive – New Volunteer Manager’s ToolKit

Handouts shared at 6/27/18 webinar:



Sample Volunteer Interview Questions



Sample Confidentiality Agreement



Volunteer Program Evaluation Checklist



 

Engaging Volunteers from Diverse and Immigrant Communities



Volunteers with Disabilities: What You Need to Know, Library Accessibility Tip Sheet 9 (ASCLA)



More ASCLA tip sheets on specific accessibility issues



Inclusive Volunteering: Recommendations for Volunteer Coordinators on How to Develop a More Inclusive Volunteer Programme



Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals

 

Archived Webinar – Build Staff Buy In for Volunteer Engagement (4.25.18)



Archived Webinar – VolunteerMatch “Tour” (5.10.18)



Sample Volunteer Service Agreement

   

GenerationON Projects, Ideas and Resources



Grow Staff Volunteer Harmony

 

Are you looking for a way to manage information about your volunteers and create reports on your volunteer engagement activity? If so, here are some materials in the Clearinghouse you might want to take a look at:

Volunteer Management Software Comparisons



A Consumer’s Guide to Volunteer Management Systems – Idealware



Survey of Software Tools Used to Track and Manage Volunteers

Volunteer Management Software Comparisons



Online Volunteer Management Software Expo (Archived Webinar)

CRM Integration - Idealware

Additional materials in this Clearinghouse on this topic include reviews of specific volunteer tracking systems in use by several California public libraries. To access them, click on “Management Tools,” then in the keyword drop-down menu, select “Volunteer Management Systems.”



If you would like to provide a review of a volunteer management system your library uses, or share any other materials with your colleagues, please use the “Suggest a Resource” link on this page.

  

Volunteers are the Reputational Assets your Organization is Overlooking



A Different Kind of Volunteer Work: More companies are encouraging employees to donate their professional expertise



Directory of Volunteer Engagement Professional Associations by Geographic Region



How to Turn Away Volunteers and Still Have an OK Day



Target Market Success Story: Volunteers with Full Time Jobs



Building Capacity: Strategic Volunteer Engagement

 

READINGS



Tips for Gaining Staff Buy-In



Getting Management Buy-In for Volunteers



Volunteer Engagement: Changing Our Volunteer Culture



What Leaders of Volunteers Can Do to Gain Executive Attention



Confidentiality and Other Objections to Volunteers



Collaborating with Unions to Engage Volunteers



VIDEO CLIPS AND ARCHIVED WEBINARS



A Library Director Talks About Staff Buy-In

Build Staff Buy-In for Volunteer Engagement



Getting Staff Buy-In for Volunteer Engagement



 











 

Confidentiality Agreement



For more Confidentiality Policy examples – Click Management Tools, then select Keyword: Confidentiality Policies



Emergency Contact Form



Goal Setting Worksheet



Volunteer Exit Interview



Volunteer Exit Clearance Form

Have a form or template you're willing to share? Use the "Suggest a Resource" link on the right to help increase resources in the Clearinghouse.

Volunteer Job Description Template



Targeted Recruitment Plan



Volunteer Applications

Build your Volunteer Applications by reviewing library examples in this Clearinghouse: Click Management Tools, then select Keyword: Adult Volunteer Applications or Teen Volunteer Applications



Sample Volunteer Reference Check Questions



Sample Volunteer Handbook



For more Volunteer Handbook examples – Click Management Tools, then select Keyword: Volunteer Handbooks



Confidentiality of Customer Records Form



 

Focus on Small and Rural Library Successes



Small Library Skilled IT Volunteer Success Story – Johnson City Texas



Small Library Graphic Design Volunteer Success Story – Brownwood Texas





Management Tools



How Changing Our Volunteer Interview Approach Increased Our Retention by 30%



The Volunteer Interview: Making the offer . . . or not

Position Descriptions

Instead of sharing volunteer position descriptions this month, here are some resources to help in hiring staff to coordinate volunteer engagement.

Sample Volunteer Engagement Coordinator Job Description



A Letter to Nonprofits that Want to Hire a Volunteer Manager